Job Title: Business Reporting Manager (6 months Fixed Term Contract)
Location: Droitwich (Hybrid)
Job Type: Full-Time (40 hours per week)
Salary: Circa £65,000 per annum DOE (pro-rata)
Job Summary:
The Business Reporting Manager is responsible for developing, managing, and delivering accurate and timely reports and dashboards that support data-driven decision-making across the organization. This role will collaborate with stakeholders to understand reporting requirements, ensure data accuracy, and develop scalable reporting solutions using business intelligence tools.
Key Responsibilities:
• Own and develop the weekly MI pack covering operational and commercial reports covering customer acquisition, churn, ARPU, network performance and installations.
• Weekly business reporting and presentation back to senior leadership team.
• Generate insights and recommend actions to improve performance.
• Lead the development and delivery of other business performance reports, KPIs, dashboards and ad hoc analyses.
• Manage a team of two analysts to ensure consistent and high-quality reporting output.
• Work closely with senior leadership and cross-functional teams to identify data needs and provide actionable insights.
• Translate business requirements into technical specifications for reporting systems (Salesforce)
• Design and implement automated reporting processes to improve efficiency and accuracy.
• Monitor data integrity and work with data engineering teams to resolve data quality issues.
• Train and support end-users on reporting tools and dashboard usage.
• Continuously identify opportunities to improve data visualization, accessibility, and usability.
• Own data feeding into the board report, reports to banks and reports to other external parties.
• Support regulatory and compliance reporting where needed (e.g. Ofcom)
Education and Experience
• Degree in Business, Finance, Information Systems or related field.
• 5+ years of experience in business reporting, analytics or business intelligence.
• 2+ years of managerial or team lead experience.
Skills & Competencies
• Advanced Excel and PowerPoint.
• Proficiency with reporting and data visualisation.
• SQL experience with data querying and manipulation would be advantageous
• Excellent analytical and problem-solving abilities.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a demanding environment.
What can Airband Offer you?
• 25 days of paid leave a year rising to 30 plus bank holidays with service (pro-rata)
• 5% Airband pension plus a minimum 3% employee contribution.
• Customer referral bonus - a thank you for every customer you send our way.
• We offer hybrid working – a mix of working from home and in the office.
• Free Broadband - If you are in our coverage, you can benefit from free broadband with us!
• 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans.
• Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service)
• Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!
• Refer a friend reward scheme – a selection of great rewards to choose from!
Pre-employment checks
Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role.
Recruitment agency support is not required at this time.